Support Center

Fleet information 2

• How can one add or remove a car type? Will this be reflected on the rider app with the available options?
• How to change noreply email?

Driver management 6

• How to set up commission collected from drivers?
• Can we view drivers on map when not available?
• Is there any in app/control center ability to contact by sms or in app message the entire fleet or selected drivers to send them updates/messages?
• Can a driver signup by himself (add all the info) and then have the admin approve him/her?
• Can drivers see heat zones or locations of latest requests to know where is hot?

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Booking management 1

• How to duplicate the reservation without re entering all pickup and drop off?

Dispatching 3

• How can one define the max radius/ETA to dispatch a car?
• What is the difference between the 3 types of dispatching?
• Can I pick the next days booking and distribute them to whichever driver I want? Or system just auto dispatch them?

Rate and fee 5

• How to charge residential going to airport with different rate?
• How are cancellation fees charged?
• What is "Rush hour time calculation" in Settings> General> Rush hour ?
• Can I set up different prices for different zones?
• Can I set up prices for cross state trips with fixed price?

Payment 11

• What type of Card Swipe Device can we use?
• Can we remove check number and swift code?
• What payment module you use, should I open an account with your partner?
• How is the internal process for payment via credit card?
• Tech fee: How is this defined?

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Report 2

• What is Home fleet net Earning?
• Who can access to clients and drivers data or info? Will it be kept confidential?