Can passengers give tips to drivers after rides complete?
Modified on: Wed, 20 Nov, 2019 at 3:17 PM
We understand in practice, passengers prefer to tip drivers later in the day. It is now possible for them to give tips and rate drivers even after their rides complete.
Since the tip amount is processed after rides, only credit card payment is accepted to tip drivers. When processing this kind of tip, there would consume a small transaction fee required and charged on each additional transaction by the payment gateway.
- This feature is set up at “Settings”/ “General” – “Tip” and only available since version V4.6.35
- For trips already include tips (customers tip before the ride completes), this function is not available.
- Passengers are able to add tip for drivers within 72 hours (3 days) since the ride completes.
Any other concerns? Please contact our team at support@QUpworld.com. We're happy to help!
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