Passenger App

Can a rider rate his driver?
Yes, definitely! It is absolutely possible for riders to rate drivers from your white-label Passenger app at the end of the trips. In addition, they can ...
Tue, 19 Nov, 2019 at 10:41 AM
Can passengers chat with drivers when the ride is in progress?
Yes, of course! Customers can easily have a quick chat with drivers via an in-app message when drivers accept their bookings. Passengers are notified when ...
Tue, 19 Nov, 2019 at 10:44 AM
Can passengers track their rides? Is this possible for others to track it?
Sure! Passengers are able to track the ride real-time on the passenger app once the drivers accept their requests. They also can get to know how long driver...
Tue, 19 Nov, 2019 at 10:44 AM
How can passengers register to use your white-label app?
Your passengers can download the app directly from the Play Store or App Store. Then, they just need to input a valid phone number. A security code will be ...
Tue, 19 Nov, 2019 at 10:51 AM
How to set your favorite locations?
Booking a ride to your office, your school or home has never been easier and faster. All your frequent booked places can now be added and available in a sho...
Wed, 20 Nov, 2019 at 9:30 AM
How can passengers manage their bookings?
All active bookings are shown in the "My Bookings" tab in the app. For completed bookings, passengers can check the details in "Receipts"...
Wed, 30 Jan, 2019 at 4:39 PM
Does the app have a language setting?
Please be advised that our app will detect the device language, then automatically apply to the language in-app. As of now, our system supports the foll...
Thu, 21 Feb, 2019 at 10:16 AM
How can passenger reach out for help in emergency cases during the on-board time?
For these unfortunate cases, the system supports an emergency button on Passenger app that allows he/she to call to SOS phone number and simultaneously send...
Wed, 30 Jan, 2019 at 4:40 PM
Can passengers manage to send out their e-receipt themselves?
For sure! From the passenger app, the customers can always view the details of their completed bookings as well as send out the e-receipts not only to their...
Wed, 30 Jan, 2019 at 4:40 PM
How do passengers direct the driver to their location more easily and illustratively?
To help the driver find the pick-up place more conveniently, passenger can consider enabling the "Share live location" function to allow the drive...
Wed, 30 Jan, 2019 at 4:41 PM