Driver App

How does driver receive a booking?
When a booking is dispatched to the driver, there are two options for him to choose either "Accept" to perform or "No, thanks" to rejec...
Thu, 7 Nov, 2019 at 4:00 PM
Can drivers upload their picture profile from the app?
Yes, this feature is supported. Drivers can directly upload a picture to their profile from their phone. To display the picture with high resolution,...
Wed, 30 Jan, 2019 at 4:41 PM
Can drivers recognize on-demand or in-advance bookings?
Yes, definitely. All basic information of the order will be available for each request including the booking type (on-demand or in-advance) and other infor...
Wed, 20 Nov, 2019 at 2:04 PM
Can drivers cancel bookings they accepted?
Yes, it's possible. The "Cancel" button is shown once the driver accepts the booking.  When he cancels the booking, the system will di...
Wed, 30 Jan, 2019 at 4:42 PM
Can drivers receive notification from Command Center?
Yes, absolutely!  Alerts or messages fleets want to inform drivers can be sent from the dashboard at any time. Communications between drivers and Command C...
Wed, 20 Nov, 2019 at 2:07 PM
How can drivers check their income?
The income is calculated and available right from the Driver app/ Report. Just one tap on "Report", drivers will easily notice the earning they ge...
Wed, 20 Nov, 2019 at 2:07 PM
How can drivers manage bookings they accept?
All bookings drivers accept are displayed in "My Trips" on the app. Just one click on the booking to view the details.  For reservations, when dr...
Wed, 20 Nov, 2019 at 2:07 PM
Can drivers change their vehicles?
It depends on the fleet's policy. If the fleet allows drivers to switch vehicles, they can make this change at "License Plate" in "Profi...
Wed, 20 Nov, 2019 at 2:08 PM
What sort of necessary information we need to provide when there is a problem on the app?
In order to help us investigate the issue you report, we highly recommend you providing us with the following information: - Driver's account, i.e. ph...
Wed, 20 Nov, 2019 at 2:08 PM
Can drivers send receipts when passengers request?
At the end of the trip, the system will send e-receipts to the email address passengers registered. In case passengers request drivers for their receipts, i...
Wed, 20 Nov, 2019 at 2:34 PM