Support Center

When a booking is dispatched to the driver, there are two options for him to choose either "Accept" to perform or "No, thanks" to rejec...

Yes, this feature is supported. Drivers can directly upload a picture to their profile from their phone. To display the picture with high resolution,...

Yes, they can. All basic information of the order will be available for each request including the booking type (on-demand or in-advance) and other informa...

Yes, it's possible. The "Cancel" button is shown once the driver accepts the booking.  When he cancels the booking, the system will di...

Yes, absolutely!  Alerts or messages fleets want to inform drivers can be sent from the dashboard at any time. Communications between drivers and Command C...

The income is calculated and available right from the Driver app/ Report. Just one tap on "Report", drivers will easily notice the earning they ge...

All bookings drivers accept are displayed in "My Trips" on the app. Just one click on the booking to view the details.  For reservations, when dr...

It depends on the fleet's policy. If the fleet allows drivers to switch vehicles, they can make this change at "License Plate" in "Profi...

In order to help us investigate the issue you report, we highly recommend you providing us with the following information: - Driver's account, i.e. ph...

At the end of the trip, the system will send e-receipts to the email address passengers registered. In case passengers request drivers for their receipts, i...