Driver App

How does your system record a destination for the trip?
Whatever the destination you entered, the system will record an exact destination based on your driver device’s GPS when they drop passengers off. The enter...
Wed, 30 Jan, 2019 at 4:47 PM
Does the app have a language setting?
Our app detects the language which is set in your device so the language in-app is automatically applied based on the device's setting. As of now, ...
Thu, 21 Feb, 2019 at 10:17 AM
How can driver reach out for help in emergency cases during the trip?
For these unfortunate cases, the system supports an emergency button on Driver app that allows he/she to call to SOS phone number and simultaneously send...
Wed, 23 Jan, 2019 at 5:50 PM
How can drivers notify passengers when they get to the pick-up location?
When reaching to the pick-up location, drivers can click on "Arrived" to confirm their arrival: - For passengers using the app, the system wil...
Wed, 23 Jan, 2019 at 5:50 PM
Is it possible for drivers to communicate with passengers before picking him/her up?
Yes, definitely! After accepting the dispatching request, on Driver app, the driver can text the passenger via in-app message or directly call him/her.
Wed, 23 Jan, 2019 at 5:51 PM
How can drivers handle cash-fare bookings?
Ordinarily, cash transactions are handled by offline payments between drivers and fleet's owners.  That being said, fleet's owners can no longer...
Wed, 23 Jan, 2019 at 5:51 PM
Waiting for passengers at pick-up place but they do not show up, what should drivers do?
In this frustrating situation, there is a developed solution to treat the passengers for their behavior by charging them a fine.  To operate this feature, ...
Wed, 11 Mar, 2020 at 4:23 PM
Is it possible to refer passengers?
Yes, it is possible.  The advanced function - "Drivers Refer Passenger” aims to encourage the Driver to refer customers to install your white label pa...
Wed, 16 Oct, 2019 at 9:00 AM
How does in-app Credit Wallet work?
The advanced Credit Wallet helps handle the commission of cash booking transactions between your fleet & drivers.  Drivers will be required to deposit ...
Tue, 19 Nov, 2019 at 10:24 AM
How does in-app Cash Wallet work?
Cash Wallet is an in-app Wallet that helps the process of drivers payout seamlessly at the touch of a button. Drivers are credited their earnings to the Ca...
Wed, 20 Nov, 2019 at 3:17 PM