Support Center

Passenger App 15

• Can a rider rate his driver?
• Can passengers chat with drivers when the ride is in progress?
• Can passengers track their rides? Is this possible for others to track it?
• How can passengers register to use your white-label app?
• How to set your favorite locations?

View all 15

Driver App 27

• How does driver receive a booking?
• Can drivers upload their picture profile from the app?
• Can drivers recognize on-demand or in-advance bookings?
• Can drivers cancel bookings they accepted?
• Can drivers receive notification from Command Center?

View all 27

Operation Management 5

• How to create a user for your Command Center Dashboard
• How to define different permissions for your Command Center access?
• How to clear outstanding amount customers owe your fleet
• How to create a new Partner account on Command Center Dashboard
• Is it possible to create accounts for different company managers?

Driver Management 12

• How can operators send notifications to drivers?
• How to add a new driver?
• How to add a new driver on Command Center Dashboard
• How to activate or deactivate a driver?
• How to set up the commission that fleet will charge drivers for each transaction?

View all 12

Customer Management 2

• How can operators send messages or notification to customers?
• How to manage my customers from the Command Center?

Settings 1

• How to set up & manage SOS Emergency cases?

Reporting 0

Corporate management 2

• How to add a corporate admin accounts?
• How to create a new corporate user on Command Center Dashboard

Rate settings 7

• What types of rate does the system support?
• Is it possible to apply the extra fees to the rate structure?
• How to set up Cancellation and No show policy?
• How to add regular rate?
• How to add surcharges to your rate structure?

View all 7

Car management 2

• How to add a new vehicle?
• How is it possible to show images of our vehicles to customers?

Corporate Board 3

• What is Corporate dashboard?
• What is Client case matter and Charge code?
• How do corporate travellers handle payments?

Demo Videos 3

• How does Partner app work?
• Passenger app - Helps travellers move smarter
• Driver App - Get your drivers ready at every turn

Others 1

• QUICK GUIDE: Facebook SDK for App Setting